Privacy Policy
Last Updated: March 15, 2025
At MegaStream Channel, we handle your personal information with care. This policy explains what we collect, why we need it, and how we protect it. We're based in South Korea, so we follow local data protection laws along with international best practices. If something here doesn't make sense, reach out—we're happy to clarify.
Information We Collect
When you use our working capital analysis platform, we gather different types of information. Some you provide directly, other data comes from how you interact with our tools.
Personal Information You Provide
- Account details: name, email address, phone number, business information
- Financial data you upload for analysis purposes
- Payment information when you subscribe to our services
- Communications you send us through contact forms or support channels
Automatically Collected Information
- Device information: IP address, browser type, operating system
- Usage patterns: which features you access, time spent on platform
- Log data: access times, error reports, system diagnostics
How We Use Your Information
We're not in the business of selling data. Everything we collect serves a specific purpose tied to improving your experience with our financial analysis tools.
- Delivering the working capital analysis services you signed up for
- Processing payments and maintaining accurate billing records
- Responding to your support requests and troubleshooting issues
- Sending important updates about service changes or security matters
- Analyzing usage patterns to improve platform functionality
- Complying with legal obligations under South Korean financial regulations
Important Note: We never use your financial data for purposes beyond what you've explicitly requested. Your uploaded documents and analysis results remain confidential and aren't shared with third parties for marketing purposes.
Data Protection and Security
Financial information requires serious protection. We've implemented multiple security layers to keep your data safe from unauthorized access.
- 256-bit SSL encryption for all data transmission
- Encrypted storage using industry-standard AES protocols
- Regular security audits and penetration testing
- Access controls limiting staff exposure to user data
- Automated backup systems with secure off-site storage
- Two-factor authentication options for your account
While we take security seriously, no system is completely bulletproof. If you notice anything suspicious with your account, contact us immediately.
Data Retention Periods
We don't keep your information indefinitely. Here's how long different types of data stick around:
| Data Type | Retention Period |
|---|---|
| Account information | Duration of active subscription plus 3 years |
| Financial analysis data | 5 years (per South Korean financial regulations) |
| Payment records | 7 years (tax compliance requirement) |
| Support communications | 2 years after case closure |
| Usage logs | 18 months for security monitoring |
After these periods, we securely delete your information unless legal requirements mandate longer retention.
Your Rights and Choices
You control your personal information. Under South Korean data protection laws and our own standards, you have several rights:
- Access: Request a copy of all personal data we hold about you
- Correction: Update inaccurate or incomplete information in your account
- Deletion: Ask us to remove your data (subject to legal retention requirements)
- Portability: Receive your data in a standard format for transfer elsewhere
- Restriction: Limit how we process your information in certain circumstances
- Objection: Opt out of specific data processing activities
To exercise these rights, send a request to help@megastreamchannel.com. We'll respond within 30 days and may need to verify your identity before proceeding.
Third-Party Sharing
We work with a limited number of service providers who help us run the platform. These companies only access data necessary for their specific functions.
Service Providers We Work With
- Payment processors for handling subscription transactions
- Cloud hosting providers for secure data storage
- Email service providers for account notifications
- Analytics tools to understand platform usage patterns
All third parties sign confidentiality agreements and are contractually required to protect your information. We never sell your data to marketers or data brokers.
International Data Transfers
Our primary servers are located in South Korea. If you access our platform from outside South Korea, your information may be transferred across borders. We ensure adequate protection through:
- Standard contractual clauses approved by data protection authorities
- Data processing agreements with international service providers
- Compliance with cross-border data transfer regulations
Cookies and Tracking
We use cookies to keep you logged in and remember your preferences. You can adjust cookie settings in your browser, though some features may not work properly if you disable them.
- Essential cookies: Required for platform functionality
- Analytics cookies: Help us understand usage patterns
- Preference cookies: Remember your settings and choices
Children's Privacy
Our platform is designed for business professionals and financial analysts. We don't knowingly collect information from anyone under 18. If you believe we've accidentally gathered data from a minor, contact us immediately so we can delete it.
Policy Updates
This policy changes occasionally as we add features or adjust to new regulations. Major updates will be announced via email. We recommend checking back every few months to stay informed.
Continued use of our platform after policy changes means you accept the updated terms. If you disagree with modifications, you can close your account before they take effect.